Contact Us
We're here to help! Get in touch with our team.
Have a question, need support, or want to share feedback? We'd love to hear from you! Our team is committed to helping you get the most out of PhotoGuru.ai.
Get In Touch
Email Us
For general inquiries, technical support, or feedback:
[email protected]We typically respond within 24-48 hours during business days.
Our Office
Image LLC
Rupniecibas iela 4
Rīga, Latvia
LV-1010
Note: This is our registered office address. For fastest support, please contact us via email.
How to Get the Best Support
To help us assist you quickly and effectively, please include the following information in your email:
For Technical Issues:
- Your device type and model
- Browser you're using
- Operating system version
- A detailed description of the issue
- Steps to reproduce the problem
- Screenshots (if applicable)
For Account/Billing:
- Your account email address
- Purchase date (if applicable)
- Transaction ID (if available)
- Detailed description of your concern
- What outcome you're seeking
Common Questions
Before reaching out, you might find answers to common questions below:
How do I request a refund?
We offer a 30-day money-back guarantee. Simply email us at [email protected] with your purchase details, and we'll process your refund within 5-7 business days.
Can I access PhotoGuru.ai on multiple devices?
Yes! You can access your account from any device with an internet connection. However, please don't share your account credentials with others.
How do I reset my password?
If you need to reset your password, please email us at [email protected] with your account email address, and we'll help you reset it.
Is my data secure?
Yes! Your data is stored on secure servers in European LeaseWeb data centers. We use SSL/TLS encryption and follow GDPR guidelines. See our Privacy Policy for details.
Support Hours
Email Support: Monday - Friday, 9:00 AM - 5:00 PM (EET - Eastern European Time)
We aim to respond to all inquiries within 24-48 hours during business days. Messages received on weekends or holidays will be answered on the next business day.
Connect With Us
Stay updated with tips, inspiration, and news by following us on social media:
We Value Your Feedback
Your input helps us make PhotoGuru.ai better! Whether you have suggestions for new features, feedback on your experience, or ideas for improvement, we want to hear from you.
Send your thoughts to [email protected]